AI Voice Agents
Voice agents that answer or make calls in natural speech — for booking, reminders, first-line support, and after-hours coverage — and hand off to a person when the call needs one.
Every missed call is a missed customer
Calls still convert better than forms for high-intent customers, but staffing a phone line for evenings, weekends, and spikes is expensive, and voicemail loses people. A voice agent picks up on the first ring, handles the routine calls — bookings, confirmations, status checks — and escalates the rest.
What we build
- Inbound call answering with natural, interruptible speech
- Outbound calls for appointment reminders, confirmations, and simple follow-ups
- Appointment booking and rescheduling handled entirely over voice
- A replacement for rigid phone-tree IVRs — callers just say what they need
- Automatic transcripts and short summaries of every call
- Warm transfer to a human line with context, on your rules
- English and Hindi, with a configurable voice
How the build runs
- 1
Call-flow mapping
We list the call types to automate and the ones that must always reach a person.
- 2
Telephony setup
We connect a number through Twilio, Exotel, or Plivo and tune for low latency on Indian networks.
- 3
Voice & script design
Voice selection, phrasing, and fallback behaviour for noise or accents.
- 4
Integration
Calendar, CRM, and transfer targets wired in.
- 5
Pilot & tune
A limited rollout on real calls, tuning recognition and handoff before full traffic.
What you get out of it
- Calls answered on the first ring, including nights and weekends
- Routine bookings and confirmations handled without staff time
- A written record and summary of every call
- People freed for the calls that actually need judgement
Questions we get about this
It uses current natural-speech voices and handles interruptions and pauses like a normal conversation. Callers are told they’re speaking with an assistant; most are comfortable once the call is clearly getting them somewhere.
Ready to scope ai voice agents?
Send us the details of your setup: the tools, the volume, the workflow. We'll come back with an honest assessment and a fixed quote.