Custom AI Chatbot Development
A support and sales chatbot trained only on your content (your documentation, your pricing, your policies) so every answer is accurate, on-brand, and available around the clock.
Why generic chatbots fail
Off-the-shelf bots either read from a thin FAQ and give shallow answers, or run on a raw language model that invents details about your business. Meanwhile your team re-types the same replies about hours, shipping, pricing, and eligibility dozens of times a day. The fix is a bot grounded strictly in your real content, with clear limits on what it will say.
What we build
- A retrieval pipeline over your knowledge base (help docs, PDFs, policy pages, product data) so answers cite your actual content
- A website widget styled to your brand, plus the same bot on your WhatsApp number
- Lead capture that writes name, contact, and intent straight to your CRM, inbox, or a sheet
- Human handoff with full conversation context when a trigger is hit
- Guardrails and a defined fallback for anything outside scope: no guessing
- Multilingual replies (English, Hindi, and major regional languages)
- An analytics view of top questions, unanswered questions, and handoff rate
How the build runs
- 1
Content audit & ingestion
1 dayWe collect and clean the sources the bot is allowed to use, and flag gaps to fill before launch.
- 2
Retrieval & prompt design
1–2 daysWe build the search layer and write the system prompt: tone, boundaries, escalation rules.
- 3
Channel integration
1 dayWidget on the site, bot on WhatsApp, lead routing wired to your tools.
- 4
Testing against real questions
1–2 daysWe run your actual support history through it and tune until answers hold up.
- 5
Launch & tuning
1 day, then ongoingGo live, then close answer gaps and refine on an optional monthly retainer.
How we deliver
- 1
Discovery & Scoping
1-3 daysWe start by understanding the actual problem and your existing systems, not just the brief.
- 2
Architecture & Plan
2-4 daysWe map the technical approach and integration points before any code gets written.
- 3
Build
1-8 weeks, scoped to your projectAI-augmented development that moves fast without skipping review.
- 4
Test & Launch
2-3 daysReal testing against real scenarios before it touches a live user.
- 5
Tune & Support
OngoingWe monitor and refine in the weeks after launch. This isn't a handoff and disappear.
What you get out of it
- Common repeat questions answered without a person in the loop
- A first response in seconds, 24/7, on the channels customers already use
- Every conversation logged, searchable, and reviewed for gaps
- Qualified leads captured even when the office is closed
Questions we get about this
A standard retrieval-based chatbot trained on your content ships in 5–7 business days from kickoff. Adding WhatsApp and CRM routing adds a few days.
Ready to scope custom ai chatbot development?
Send us the details of your setup: the tools, the volume, the workflow. We'll come back with an honest assessment and a fixed quote.